I like being part of the world-renowned Mayo Clinic. I'm proud of working here. I also love the opportunity to meet people from all over.
I give electrocardiogram (ECG) tests to patients. I work in the clinic and the hospital settings, which brings a lot of variety to my days. In the clinic setting, I tend to have a set schedule of testing, while in the hospital, I have a pager and respond to requests for patients in a certain section of the hospital. Some patients get a Holter monitor, which is a small ECG machine that they wear for 24 hours.
There is a lot of patient contact in my role; I give instruction on how to prepare for the test and what to expect during the test. I explain it before I start. People will ask, "Do you do this all day?" I do but there is a lot of variety: newborn babies, 100-year-old patients, car accident victims who are bleeding due to trauma, and other emergency room patients.
People skills are very important. You should have a gentle touch with patients, take the extra minute to be polite, and show respect and consideration to them. Patients aren't just a number coming through Mayo Clinic ... they are individual people who need our help.