Career Awareness

Patient Appointment Services Specialist 

 Daily Tasks
Supports physicians and other health-care providers. Primary tasks include anticipating and responding to patient needs and requests of the health care team. You will utilize patient-specific information to accurately determine the nature of an appointment request and to independently schedule and confirm patient appointments. Additionally, determine appropriate appointment area/medical acuity as well as effectively manage department division appointment calendars; pre-schedule appropriate tests and consults; and perform other related clerical duties.
 
 Skills/Talents
Strong communication skills and are customer service oriented; enjoy problem-solving, making decisions, multi-tasking and adapting to a changing environment.
 
 Work Setting
Desk on a specialty floor in the clinic.
 
 Work Hours
Primarily day shifts, Monday-Friday.
 
 Education and Qualifications
Advanced education of 21 credits or more. Course work in a health care-related field is preferred.
 
 Recommended High School Classes
College prep, business/accounting, keyboarding, computer applications, advanced English composition, healthcare sciences, biology, math, and psychology